Avaya one-X Agent 2.5 offers a number of enhancements in addition to the features available in Avaya one-X Agent 2.0. Avaya one-X Agent 2.5 is compatible with Call Center Elite 6.0, Avaya one-X Agent Central Management 2.5, and Avaya Aura®Communication Manager 2.x and later. Videos and Tips on using the Avaya Support Website can be found here. Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.
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Avaya One X Agent Version 2.5
Network Tools
Avaya Communicator for Microsoft Lync
Avaya One X Install
Instant messaging